S

System health

Edge Monitor

Devices are pinged continuously. A dropped feed raises a support incident automatically.

Fleet uptime

92.70%

Offline devices

1

Degraded

1

Auto-raised incidents

3

Device telemetry

DeviceInstitutionVenueFPSLatencyUptimeStatus
CAM-4471Cape RidgeHall A22442ms
99.98%
Online
CAM-4472Cape RidgeHall A32451ms
99.91%
Online
CAM-4503Cape RidgeStudio B117188ms
96.2%
Degraded
CAM-4488NorthgateLab 1200ms
61.4%
Offline
CAM-4512NorthgateLecture Theatre 12538ms
99.99%
Online
CAM-4620HarmattanEng. Auditorium2296ms
98.7%
Online

Incident escalation

Raised from telemetry, routed to field ops

SUP-1420High

Lab 12 feed dropped mid-session

Northgate Institute

SUP-1417Medium

Bulk student import rejected 42 rows

Cape Ridge University

SUP-1411Low

RTSP credentials for Aula Magna

Valdera State